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All sales are final. OG Distribution, inc. Makers of The Happy Cig warrants for a period of one year from the purchase date that the pack, chargers, and batteries included with The Happy Cig are free from material defects and workmanship. If material is found to be defective the sole liability from OG Distribution is to repair or replace with a factory recertified product. If there is damage or dissatisfaction arising from use of our product, you agree the only recourse & maximum liability may be repair or replacement of your product.